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user name and password not recognized
Posted: Fri Mar 13, 2009 1:17 pm
by stalker19
ok i tried loggin in several times password is correct and all still wont let me log in ...
Re: user name and password not reconised
Posted: Fri Mar 13, 2009 7:36 pm
by WeirdAl34
account deactivated, contact support, OR review your password and check it over again.
Re: user name and password not reconised
Posted: Mon Mar 16, 2009 3:37 am
by Luna
Erase the whole thing, and retype it. Sometimes you manage to change something and it gets all messed up. If that doesn't fix the problem PM Toonces, or mail him at:
support@starportgame.com
Tell him the issue and wait for a reply. Normally this would go in the Engineering section so I'm moving it there where an Admin is more likely to respond.
Re: user name and password not reconised
Posted: Sat May 09, 2009 3:49 am
by Toonces
usually this is the result of creating another account. We have a one account per person rule. Contact support if you need help with this by sending email to
support@starportgame.com and remember to include your starport username in your email and a good description of your problem.
Re: user name and password not reconised
Posted: Sat Aug 08, 2009 8:53 pm
by Marker88
hug I GOT IT, windows vistas users u have to run it as admin ^^
Re: user name and password not reconised
Posted: Mon Nov 09, 2009 7:50 am
by RockNation
Marker88 wrote:i think its with new patch do you guys have vista?
I'm on XP and have same problem.
Re: user name and password not reconised
Posted: Mon Nov 09, 2009 2:26 pm
by Prorat
can somone help me, i have the same problem? It says that user name and password not reconised, I am banned because a mistake happend when I tried to logg on a sever, there my user name and rank should be it was just this -- like it is on the servers I don't play on.
so i don't understand why I still is banned, tried to send mails to toonces but he don't respond on my mails-.-
Is it more starport moderators that can fiks this?
Re: user name and password not reconised
Posted: Tue Nov 10, 2009 7:51 am
by MastrIan
Prorat wrote:can somone help me, i have the same problem? It says that user name and password not reconised, I am banned because a mistake happend when I tried to logg on a sever, there my user name and rank should be it was just this -- like it is on the servers I don't play on.
so i don't understand why I still is banned, tried to send mails to toonces but he don't respond on my mails-.-
Is it more starport moderators that can fiks this?
Only an admin like Toonces can fix this, but they won't, and they don't respond to emails sent by banned members, you were permanently banned most likely.
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